The three year warranty being offered by Microsoft to fix the Red Ring of Death has now been expanded to cover the recent e74 errors that are plaguing consoles. Even better, if you’ve ever sent in your Xbox 360 for this error, you are going to be reimbursed completely for the process of getting it fixed. Microsoft has issues the following statement regarding the expanding warranty and trying to keep its customers satisfied.
“The team is aware that a very small percentage of our Xbox 360 customers have reported receiving an error that displays e74 on their screen and after investigating the issue, we have determined that the e74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As such, we will be covering any repairs due to the e74 error message under the three year warranty we announced related to the three flashing lights error, as well as reimbursing any customers that have already paid for an e74 related repair. This applies to new consoles for the original retail purchaser, whether purchased before or after this change.”
It looks like they now have a fix for the problem and are ready to pay for their mistakes. My only question becomes, why are the Xbox 360s the only consoles having these kind of problems? They were in no way rushed into a launch because the PS3 and Nintendo Wii were still months, years away from being ready for launch. They would have had plenty of time to fix this pre-launch. Even if they didn’t fix them by pre-launch, wouldn’t they have fixed them in the newer models of the system?